Support Center

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Phone Support

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1-800-SECURE

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Email Support

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support@securepay.com

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Live Chat

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Frequently Asked Questions

SecurePay uses bank-level security including 256-bit encryption, multi-factor authentication, and continuous monitoring to protect your account and funds.

Daily transfer limits vary by account type. Standard accounts have a $5,000 daily limit, while premium accounts can transfer up to $25,000 per day.

Internal transfers between SecurePay accounts are instant. External bank transfers typically take 1-3 business days to complete.

SecurePay accounts have no monthly fees. We charge a small fee only for expedited external transfers and international wire transfers.

Click "Forgot Password" on the login page and follow the instructions sent to your registered email address. You'll receive a secure link to create a new password.

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